Refund Policy
What Are The Terms And Conditions for Refund at TheAnimeTees?
At theanimetees, your satisfaction is our priority. If you wish to request a refund or a free replacement for any of your orders, you can do so within 7 days from the date of delivery. The process is hassle free to ensure your peace of mind.
How Long Does the Refund Procedure Take at theanimetees?
Once your order is picked up, we initiate the refund process swiftly. Expect your refund to be processed within 7-10 working days from the date of pickup, contingent upon your returns passing our quality check. Here's a breakdown of the timeline for different refund methods:
- Wallet refund: Credited within a few minutes.
- NEFT refund: Takes 5 to 7 working days.
- Payment Gateway refund: Processed in 5 to 7 working days excluding Saturdays, Sundays & Bank Holidays.
Where Should You Return Your Product at theanimetees?
For product returns, please courier the item to the address mentioned below. In case of manufacturing defects, we'll reimburse your courier charges (keep your invoice if it exceeds Rs.100). To claim the refund for courier charges, email us the screenshot of the courier POD.
I Haven't Received My Refund Yet. What Should I Do at theanimetees?
Rest assured, we keep you informed through email updates once the refund process is initiated. If you haven't received your refund and our last email confirms the initiation kindly be patient as the process completes. For any queries, reach out to us at support@theanimetees.com.
Your satisfaction is our commitment at theanimetees.