At TheAnimeTees, we strive to make your shopping experience delightful & our straightforward return policy is crafted with your satisfaction in mind.
Simple 7-Day Returns:
You have a generous 7-day window from the date of delivery to return your order if needed. Your happiness is our priority.
Hygiene Matters:
For everyone's well-being, we kindly request that returned items remain unworn, unwashed & free from any signs of use. This helps us maintain the quality of our products for all our valued customers.
Defective Products? No Worries!
If you receive a defective product, don't fret. Contact our dedicated Customer Experience Team at support@theanimetees.com with images of the issue and we'll promptly assist you. Defective items typically don't need to be sent back unless our team confirms it.
Refund Process:
Refunds will be processed to your original payment method once the return is confirmed by our Customer Experience Team. Please note that shipping and COD charges are non-refundable.
Self-Ship with Confidence:
When returning items, securely pack them to prevent any damage during transit. We recommend using a reliable local courier service. Share the shipping details with us at support@theanimetees.com along with your Order ID.
Note for Replacements:
If you are eyeing a replacement, follow our easy return procedure for the item you wish to replace. Use the credit/discount coupon provided in your theanimetees account to place the order for your new favorite item.
At TheAnimeTees, we prioritize your satisfaction & our return process is designed to ensure you shop with confidence. Should you have any questions or concerns, feel free to reach out to our friendly Customer Experience Team. Happy shopping!
